I went in looking for a light weight pair of shoes to work out in. I am hard to fit and girl was so patient and kind. She brought me multiple options and was so determined to help me find the proper shoe. It's refreshing to get that kind of service especially from someone so young.
Selection like nowhere else in Tulsa for Outdoor, Cycling, Hiking, etc. Great selection and friendly and helpful staff.
My husband and I went today to look at bicycles. We aren't not knowledgeable about bikes at all and we needed help with what type of bicycles we needed, helmets, accessories etc. We were there for over 30 min and no one ever came to help. No one even acknowledged our presence by saying hi or anything. We couldn't even find someone to help by walking around. So we left and went to a bicycle shop by our house and ended up spending $1200 on all of the items listed above. That local bike shop had great service, took the time to fit us on bikes and made us comfortable with spending that kind of money as novices. We will not be returning to sun and ski as we can clearly find better service elsewhere, even if it means spending a little more. The man at the bike shop was very pleased we had poor (no) service at sun and ski as he made a great sale today.
I love shopping at Sun and Ski! Great shoe sales and styles. Love the bike department! It's my one stop shop for ski gear. Keep up the good work!
What a terrible company with HORRIBLY INCONSIDERATE staff! There is a reason that everything in your store is half off, because when you aren't willing to go the extra mile for your customers who deserve it – you don't deserve to be in business and you WILL fail! You should make your return/exchange policy abundantly clear to people without them having to go online, especially since a lot of people can't afford computers. I spent almost $140 on 2 garments that HAVE NEVER and WILL NEVER be worn. Despite keeping them in perfect condition, never washing them, and especially never wearing them, I was denied the opportunity to exchange them or be issued a refund because the tags(which I had in my possession as well as the receipt) were not attached to the garments. The way my situation was handled was completely unacceptable, and because your company refused my refund – my family will have far less to eat this week because that was going to be used for my grocery money. I hope that you are happy with yourselves!!
Sun Ski is a US Bicycle Store based in Tulsa, Oklahoma. Sun Ski is located at 6808 S Memorial Dr #200, Tulsa, OK 74133, USA.
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