Customer service here is good.
Express shuffles their prices on the same items around too much. For example, perhaps one day a dress shirt will be $35-40. A week later, it may be $70 with a false "buy one get one $x off", which is actually not a deal at all due to the fact of them jacking up their prices for the deal. Very illegitimate business practices IMO..
My fiancé and I love the styles of the suits Express has to offer for men. This morning (11/21/17) really left a bad taste in our mouths with the service we received. My fiancé purchased a suit from the Woodland Hills mall Express on (11/19/17) and had asked if there was a sale after purchasing the merchandise if they would honor the discount. The sales rep noted “As long as you are within 7 days of purchase we will honor the price adjustment.” 2 days after purchase a 50% on all merchandise sale occurred. We went back to the store to ask if anything could be done. However, a different sales rep told my fiancé they would only price match regular sales if they had a better one, but not for the Black Friday sale. My fiancé informed them that he was told different by another sales rep at this particular location. As a result he returned a suit that was just under $400. Not only was that lady making a poor business decision for express as a whole but she poorly represented their customer service. Her demeanor towards us was aggressive and unwelcoming.
Decent clothing but..
People who work here are really nice. However, their collection has gone down and is very pricy.
Express is a US Clothing Store based in Tulsa, Oklahoma. Express is located at 7021 S Memorial Dr, Tulsa, OK 74133, USA.
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