I've been to this store several times. The first thing I noticed was that the employees are extremely helpful. You never have to look far if you need assistance.
Average Sutherland s. Has alittle bit of everything. Things you can't find at home depot or Lowe's. Workers at this location were friendly and very helpful
Store managers set the attitude of the entire store; this store has an amazing manager. Friendly, knowledgeable, helpful, and kind! I had a fire in Oct and the $$$ were tight. In addition to almost daily help with a number of projects from floor to roof he and/or someone at store was always helpful!! I am disabled and regardless of the challenge these people are just good folks. Thanks for everything and I hope the deer sausage was shared! A great store with great people.
The lawn and garden ladies are so sweet, which is why I went back to get some trees. But, even with the sweet 2 ladies in the garden area, it isn't enough for me to return. The customer service employees need training in product placement so they aren't making a person go from one end of the store to another only to discover that the item was in a completely different area all along. The friendless or lack there of, I should say, makes for the most unpleasant shopping experience. The man at the front door, checking to make sure that all items are accounted for when checking out, was the final straw for me. Calling a wheelbarrow, I was purchasing "cheap" because he wanted me to purchase a higher priced one, and then making fun of an employee for wheeling it out for me like he was somehow less manly since he was seen with the less expensive wheelbarrow. (By the way, the wheelbarrow was 34.00 on sale....not a ton of money but still enough for what I needed it for.) I didn't appreciate being made to feel like my amount of money was somehow not valued, after spending over 500.00 in the store for garden items. I will be taking my business to Lowes and home depot from now on. They are lots nicer and helpful and I have never been looked down upon for the amount I am able to spend.
I bought some extremely heavy concrete steps. The men that loaded them for me were patient and professional. I will definitely shop at this store again.
had a problem with a piece of furniture. Called the store in Tulsa at 21 and 169 and they had a repair person out the next day. Fixed the issue fast and was very professionally. Im sure that the store manager Eric would be proud of his team. Thanks Sutherlands and eric
Sutherlands is a US Hardware Store based in Tulsa, Oklahoma. Sutherlands is located at 9503 E 21st St, Tulsa, OK 74129, USA.
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