Drove over here as their previous 71st location was closed to get literally one of their best selling products. As I walk in I am yelled at that they are closing, yeah I am aware but I also have 10 minutes. You dot need to yell and scare away potential customers, that is a sure way to make someone never go back to your location. I then find out they are out of the product I need and take forever to look and see if they have more....isn't this your store and if you are so frustrated you have to wait for me, wouldn't the best thing be to help me search? Oh and then I am ready to check out (again still before their closing hours) and with over 5 people st the register, I have to sit and wait for one of them to realize I need to be checked out. I get it, it's the end of the day, but I will never be back to this location. Poorly done ladies.
Schulyer helped me find the perfect foundation and accessories for a new look! Thank you, you are awesome!
I hate going to this store, I am always snubbed at this one. I thought it was just me being sensitive till I talked to friends. I love the one in tulsa hills sOoOO much better.
Wishing I could give less stars! I'm younger, with piercings and tattoos. Went in with a few friends to pick out a couple of gifts (it was my birthday& they offered to buy me something). Manager came up to me and accused me of stealing previously, which I had not. She was very aggressive and told the two other girls I was with (not tattooed) that "I hope YOU TWO are doing well." Laughed at her face, put the items down and we left without getting anything. If she had even given a simple apology I probably still would have purchased those items. Instead I purchased the same items online. From seeing these reviews, I can now see I'm not the only one. Very quick to label and stereotype. I'll be going to the 71st and Olympia store from now on!
God forbid you can't find a specific product after wandering around for 20 minutes and no one offering any assistance. If you do happen to go find an employee and ask, they will be rude and unhelpful and just say it's on the other side of the store (which is where you wandered around for 20 minutes). Once I finally found the product, there was a long line and only one cashier, who repeatedly asked for assistance and got about as much help from the other employees as I did. By far the worst Ulta I've ever been to. It's worth the drive to go to the other locations or, ya know, Sephora always has excellent customer service.
Ulta Beauty is a US Hair Care Studio based in Tulsa, Oklahoma. Ulta Beauty is located at 8722 E 71st St, Tulsa, OK 74133, USA.
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