The staff was very helpful! The establishment was clean and well cared for and the prices were excellent!
In my opinion this is the most disorganized store in Tulsa. I would never do business there again, even if their products were offered for FREE!
Worst customer service on the planet. Disorganized, dirty and poorly managed store. It's a wonder they are still in business.
Terrible shopping experience. They had the fitting rooms locked. Who wants to buy if you can't try on the clothes. Couldn't try on certain shoes due the anti theft devices on shoe laces which salespeople would not take off unless you purchased. Salespeople had crappy attitudes. No wonder Sears is going bankrupt. Won't come back again.
Customer service there really do sucks; nothing but incompetent people ( like Beverly) working there. I had to return an item and these people claimed I had already returned it when clearly I had not. Then I was told by the manager on duty (Beverly) that there was nothing she could and to contact my bank. Which is fine but when I asked for corporate's phone number, she didnt want to give it to me and asked me for my name. She took pictures of the receipt and her screen like i had done something wrong other than helping her keep a job. She must not have looked at how sears is doing lately. It's sad that these people are employed because of us (loyal customers) but they treat you like s**t. Like seriously people....anyways I ended up being in that store for about 40 min, 15 of it waiting for that fat lard to walk up the to the front and the rest to hear her argue with me. I used to work retail management and understand the struggle but this incompetent piece of nothing is the worse of retail managers. Just one of the worse of people. I'm not a mean person but had to tell her she was incompetent and I snactched my receipt which she wouldn't give it back to me. I'm not proud of that part but she has no business getting a job and a management job at that. Sears must really be desperate. The worse morning I've experience so far...Like what?!! Anyways called corporate (1 hr wait) and I hope to never set foot in there again to avoid this stress. Good luck to you all
Sears is a US Department Store based in Tulsa, Oklahoma. Sears is located at 6929 S Memorial Dr, Tulsa, OK 74133, USA.
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