1 out of 5 stars, and the 1 star is because on employee could carry a real conversation.
I called the location to let them know that I would be less than five minutes late for my pick up at 2pm, which happens to be their closing time. They told me they close and I need to be there by closing. I said it would just be a few minutes and the lady was rude and said "Get here". I pulled up at 2:02pm and all employees were walking out and locking the doors. I stopped one and asked if I would be reimbursed for my reservation and he said no. Good luck dealing with my credit card dispute, Budget!! Will never rent from Budget again. I've never dealt with people that will literally lock the door in front of me when I called and said I would be a few minutes late. The lady answering phones is one of the rudest people I've dealt with.
Went to pick up a truck to clean out my garage of large items. When looking over the vehicle, the employee chose the box truck with that was superficially in the worst condition then the rest of the available trucks. The employee refused to switch trucks. When we got the vehicle in motion, it was obvious that the bushings and shocks on the truck are in horrible condition. The truck is not able to go above 40 mph because of sway and give in the shocks and steering. I will be intending to haul on the highway, and this vehicle is not safely capable.
Rates beat out anyone else in town and the customer service is impeccable!
Clean,well kept cars, and great customer service. As often as I need to rent a car, that is extremely helpful.
These folks were amazing. They really took good care of us, and their prices are great.
Budget Car Rental is a US Car Rental based in Tulsa, Oklahoma. Budget Car Rental is located at 7722 E 41st St, Tulsa, OK 74145, USA.
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