6
7727 E Young Pl #200, Tulsa, OK 74115, USA
Tulsa, Oklahoma 74115
+1 918-835-6364

I was charged a gas fee although i returned the car with a full tank of gas. I did't have the receipt so Payless charged me a fee because of the reps error. Refused to refund my money. Customer service is a joke.

Worst experience ever! Rented for 4 days in Oakland California. Was supposed to be charged 282.30 for the rental. They billed me 1070.26! Spoke to Customer Care 3 times . Said I have to wait 72 hours. Very unresponsive. Rip off Artists! Also on the receipt that was emailed said I drove 35,000 miles in 4 days! Really? Stay away! Scam artists!

AVOID. They OVERCHARGED me by over $300+ for returning a car MAYBE 2 hours late at the most. This location will NOT ANSWER THE PHONE--I've tried for days. Payless customer service is also garbage, as it has been almost 4 weeks and no reply. I disputed the charge and can only hope this company tanks soon...

Car smelled like weed and the windows were beyond greasy... AVOID

I made my reservation online, but then had to extend that reservation. I called the main office and the staff were very friendly and told me that it would be no problem to extend my current reservation. Only when I returned the car did I find out that they nearly doubled my daily rate. I contacted them and the response was very rude and basically said that I didn't return the car when I said I would even though I have records of the phone call. When I pointed that out, they didn't even reply and simply closed the case and refused to return my money. Very poor customer service . I will never use them again.

This possibly the worst customer service I've experienced with any company. The Tulsa office won't answer the phone. The corporate office was unable to help. I will not be using Payless ever again.

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Payless Car Rental — Car Rental in Tulsa

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Payless Car Rental

Car Rental at 7727 E Young Pl #200, Tulsa, OK 74115, USA. Here you will find detailed information about Payless Car Rental: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:00 AM – 11:00 PM
  • Tuesday
    7:00 AM – 11:00 PM
  • Wednesday
    7:00 AM – 11:00 PM
  • Thursday
    7:00 AM – 11:00 PM
  • Friday
    7:00 AM – 11:00 PM
  • Saturday
    7:00 AM – 11:00 PM
  • Sunday
    7:00 AM – 11:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Oklahoma
Address:
7727 E Young Pl #200, Tulsa, OK 74115, USA.
City:
Tulsa
Postcode:
74115

About Payless Car Rental

Payless Car Rental is a US Car Rental based in Tulsa, Oklahoma. Payless Car Rental is located at 7727 E Young Pl #200, Tulsa, OK 74115, USA.


Please contact with Payless Car Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Payless Car Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Payless Car Rental

  • Alexa
    Added 2016.08.21
    I was charged a gas fee although i returned the car with a full tank of gas. I did't have the receipt so Payless charged me a fee because of the reps error. Refused to refund my money. Customer service is a joke.
  • Hannah
    Added 2015.10.30
    Worst experience ever! Rented for 4 days in Oakland California. Was supposed to be charged 282.30 for the rental. They billed me 1070.26! Spoke to Customer Care 3 times . Said I have to wait 72 hours. Very unresponsive. Rip off Artists! Also on the receipt that was emailed said I drove 35,000 miles in 4 days! Really? Stay away! Scam artists!
  • Leah
    Added 2015.08.07
    AVOID. They OVERCHARGED me by over $300+ for returning a car MAYBE 2 hours late at the most. This location will NOT ANSWER THE PHONE--I've tried for days. Payless customer service is also garbage, as it has been almost 4 weeks and no reply. I disputed the charge and can only hope this company tanks soon...
  • James
    Added 2014.05.07
    Car smelled like weed and the windows were beyond greasy... AVOID
  • Faith
    Added 2014.02.02
    I made my reservation online, but then had to extend that reservation. I called the main office and the staff were very friendly and told me that it would be no problem to extend my current reservation. Only when I returned the car did I find out that they nearly doubled my daily rate. I contacted them and the response was very rude and basically said that I didn't return the car when I said I would even though I have records of the phone call. When I pointed that out, they didn't even reply and simply closed the case and refused to return my money. Very poor customer service . I will never use them again.
  • Colin
    Added 2013.08.27
    This possibly the worst customer service I've experienced with any company. The Tulsa office won't answer the phone. The corporate office was unable to help. I will not be using Payless ever again.
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