I enjoyed driving the Toyota Corolla very much. The people I worked with were very nice.
Thank you Thrifty
Booked a car online a few weeks out and when I arrived in the Tulsa airport I was told they had no cars available and I could wait 30 minutes.
I had previously rented cars here..in fact this is the only place I have ever rented from .. I made a reservation like normal.. I went to the location at 7 am when they open.. The very RUDE sales clerk told us to wait because she was not ready.. By this time it's between 7:05-7:10. Finally about 7:15-7:20, (and you can tell she is taking her sweet time to get ready) she acknowledges us and says she can help. She immediately ask for my stuff drivers licenses and cc. I put it on the counter, rudely saying"we don't except debit cards any more", I put my cc on the counter. She then proceeds to tell me she won't help because because it's to early to deal with me(referring to my attitude,because she wasn't open when it said they were). She turned around and went in the back and wouldn't come out,by this time another customer is in line and ask if she is not coming back.. I said "I don't know but she is awful". Finally,she came back out and said,"I am not helping you,and I will call airport security", remind you I've been asking her name the entire conversation(refusing every time). So another car rental place open next to them and I moved over there and I did snap a few pictures so I have them because she refused to give me any info.. She called airport security..I let them know why and what happen.. Needless to say I WILL NEVER DEAL WITH THIS COMPANY AGAIN BECAUSE THIS ONE PERSON..
When I pick up my cars for rental the people are always extremely friendly and helpful! I'm very happy with my experience with Thrifty and don't use anyone else!
I reserved a car online as I have done in the past, just to find out that in order to rent the car with a debit card I had to have a return ticket out of the airport. When I called customer service, I was sent to someone from another country who did not listen to or understand what I was saying. I advised her that I had rented from Thrifty and used my debit card in August if 2016. She kept reading the policy to me and then told me I did not use my debit card. I asked her to please explain how I had the transaction on my bank statement then. She would not acknowledge what I said. I asked to speak with someone else, she connected me with a supervisor- who immediately began reading the policy to me again. I stopped her and explained what I was asking. She advised that the policy changed in January of this year. That is all I was asking- I didn't need to keep repeating myself. I cancelled my reservation and will never rent from Thrifty. I don't use credit cards, I was taught that if you don't have the money for something don't get it on credit. So I don't have them.
Thrifty Car Rental is a US Car Rental based in Tulsa, Oklahoma. Thrifty Car Rental is located at 7777 E Apache St, Tulsa, OK 74115, USA.
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